When you make a purchase at “ShriVardhamanJewelers.com” returns and exchanges are always easy at Shri Vardhaman! To make your return or exchange experience the best it can be, we've adjusted our policy to exactly match the circumstances of the purchase.

If for any reason you do not like the item you have bought, you may return it for an Even Exchange or a Store Credit, within ten business days. We will ship you the new item as soon as we receive the one you have shipped back to us. We will charge the difference if any, to the same account used originally.

Please note that due to health concerns, Nose pins are the only items for which we do not allow exchanges or refunds.

Even exchange

Please send the items for exchange with a note, describing the item code of the item you want in exchange, your address, phone number and email address. You may use any carrier, you prefer, to send the Jewelry back to us, please maintain all details of your shipment. The address to return the jewelry back to us is the same that is on the invoice you receive, or you may access at “Shri Vardhaman Jewelers”. Please note: We require the customers to pay for the return shipping, when they demand an exchange, within the specified time limit.

Store Credit

If you are undecided about what you want to exchange it with, you may request us, in a note to maintain a store credit in your account, and just send us an email or call us, with your order number, when will you place the order in the future, so we can adjust the store credit against that order. Please note , Store credits will be maintained in your accounts for a maximum of 90 days (three months) if the store credit is not used within 90 days, you will be refunded your total amount less restocking fees which is 15% of the item’s purchase price.

Credit Card Refunds

We will be glad to issue a full refund your total amount less 15 % restocking and shipping fees on your credit card account. Just ship the items back to us, in the original packaging with the original invoice and a note, saying that you understand that, there is a restocking charge, and you wish to get a refund on your credit card. If you wish to know the reasons, why we do this, please read further, the reasons are given below.

Reasons for why we cannot issue a full refund on your credit cards:

When we charge your cards and ship you the jewelry, we are charged a commission by the credit card processors, if we give you a credit on your cards we are again charged a commission, plus the handling and restocking the products back to inventory, all amount to about 15% extra expense which is also called a restocking fee. We do not want our customers to pay a restocking fee, and at the same time do not wish to absorb the loss of 15% without making a sale, we could compensate for the losses by increasing our sale prices, but we do not wish to put the burden for paying higher prices on all our customers as most of our customers, only require an exchange, so we offer an even exchange or store credit for which, there is no extra charge, except for the shipping charge.